Fulfillment Policies

Refund policy — All Live Performances Sales are Final. Although refunds are not allowed, the date is transferable upon written notice with a confirmation of receipt at least 45 days prior to the confirmed event date. 


Delivery policy — CD's and Merchandise are shipped via Fed Ex, UPS, or USPS to customers shipping address between 3-5 Business Days. Live Performances are delivered upon the agreed date of performance by client and Richard Shaw Jr & Team.


Return policy – CD's or Merchandise that is damaged when received the customer can ship it back to exchange for a new product.


Cancellation policy — Customers may cancel at anytime but will incur a 25% cancellation fee of the total balance.

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